How Leaders Lose Trust Without Realizing It

Most leaders I work with care deeply about the people around them. They just get busy. And somewhere in the busyness, the people who matter most start to feel like they can wait. Think about the people who make your work possible. Not just your clients or customers, but the colleagues who cover for you, […]
The Power of Your Network

Two conversations earlier this week were genuine gamechangers for me. Most of us spend more time than we care to admit wandering roughly in the direction we are headed. Then someone hands you a map and you realize how much ground you were about to cover the hard way. That is exactly what happened. Let […]
Feedback is a Gift: Some Assembly Required

Nobody warns you that receiving feedback is its own skill. We spend years learning how to ask for it, create space for it, and respond to it graciously. But the moment it actually arrives in volume, from all directions, and not always in agreement, we’re largely on our own. Right now, I’m living that reality […]
Stop Calling Them Soft Skills: Why Human Capabilities Drive Zero-Distance Organizations

For more than a decade, I had the privilege of directing the Center for Collaborative Leadership. Our work was based on a simple yet powerful idea: when people feel trusted, included, and invited to lead from wherever they sit, the entire system performs at a higher level. Decades of research on shared leadership back this up. […]