How Leaders Lose Trust Without Realizing It
Most leaders I work with care deeply about the people around them. They just get busy. And somewhere in the busyness, the people who matter most start to feel like they can wait. Think about the people who make your work possible. Not just your clients or customers, but the colleagues who cover for you, […]
The Power of Your Network
Two conversations earlier this week were genuine gamechangers for me. Most of us spend more time than we care to admit wandering roughly in the direction we are headed. Then someone hands you a map and you realize how much ground you were about to cover the hard way. That is exactly what happened. Let […]
You’ve Integrated a New Behavior When You Start Teaching It
How do you know when a new behavior has truly taken hold? When you’re doing it without thinking. And when you find yourself passing it on to someone else. I want to tell you about a client of mine. When we first started working together, she was burned out. She was spending long hours at […]
Stop Calling Them Soft Skills: Why Human Capabilities Drive Zero-Distance Organizations
For more than a decade, I had the privilege of directing the Center for Collaborative Leadership. Our work was based on a simple yet powerful idea: when people feel trusted, included, and invited to lead from wherever they sit, the entire system performs at a higher level. Decades of research on shared leadership back this up. […]
Why Your Strongest Emotions Reveal What You Truly Value
We often think of values as aspirational statements—words we choose to define who we want to be. But in practice, our deepest values often reveal themselves in subtler ways. One of the clearest signals? Our emotional reactions. Recently, I joined a small-group Q&A call on Zoom. The moderator began by setting a clear expectation: everyone […]
